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TTI Success Insights

How People Do What They Do 

The DISC Model

"How do we act? It is to this fundamental question that the DISC tool brings elements of answer. This method is based on emotions and helps to better understand how a person finds his energy, his self-motivation and his responses to external pressures.


During the twentieth century, the American psychologist William Moulton Marston developed a method to decrypt and analyze these behaviors. His research, notably his book The Emotions of Normal People published in 1928, helped to consolidate and validate this language.


The DISC tool, for Dominance Influence Stability Compliance, was born. Marston did not invent the behavioral evaluation system, he did not even see the application potential of his research. Nevertheless, the publication of his work has fueled behavioral studies and this led eventually to develop a modern vision of the DISC tool, completing the initial thought of Marston.


This method aims to decrypt our behavior, our interactions and our way of reacting with others. Notions such as education, intelligence or experience are not considered in this assessment. Only our way of being and what follows from it counts.


The DISC tool offers real versatility:

  • In recruitment, it helps to establish a precise job profile and optimizes the hiring process. The needs of the position are highlighted and the candidate's choice is based on the expectations expressed. Thanks to the use of the DISC, the compatibility between the recruiter and the candidate is thus reinforced, as is the integration of the new recruit into the company.

  • In counseling / coaching, the DISC allows to intervene on problems related to the communication, individual (to know oneself better for better

 The Individual Report

The behavioral model of DISC helps us know ourselves better, appreciate ourselves better and understand others better.


This interpersonal approach helps in being aware of the impact of our behaviours in our relationships with others and to better identify the different communication skills required in certain situations.


Research shows that the most effective people are those who know themselves understand themselves and understand themselves. The more aware of his or her own strengths and limitations and those of others a person is, the easier it will be to develop strategies that will enable them to cope with the different demands of their environment.

The model has four axes:


Dominance: How do I react to problems and challenges?

Influence: How do I interact and persuade others?

Compliance: How do I react to rules and procedures?

Stability: How do I react to changes in my environment?


Two of these factors are dominant in each individual and this preference is the basis of how we decide, communicate and manage.

The Comparative Report

In the form of a dashboard, the comparative report makes it possible to compare two DISC profiles. By comparing the ways of communicating and action, it is easier to understand the strengths and weaknesses of the pair in question.

The tool, mixed with our expertise, makes it possible to set up communication strategies, to carry out exercises and to become more sensitive of the role you have in the professional relationship. It also increases your awareness of how other people think and act. 


For example, a person with a strong C-profile is analytical and understands the language of numbers, facts, and likes when things stay professional, whereas a person with a strong I-profile is more into interpersonal relationships, teamwork and intuition.


These two colleagues speak two diametrically opposed languages, which is likely to cause problems in terms of working methods. By becoming aware of these differences, it is much easier to understand interactions and act upstream to facilitate communication, collaboration and work climate.

The Team Report

The DISC team report is a very simple and straightforward graphical tool that allows, in the form of a dashboard, to identify the behavioral differences within a team, the similarities and differences between employees as well as the actual composition of your work force.


It is widely used to tackle issues such as team cohesion, communication difficulties and team building, because it allows, in a very graphic manner, for the identification of a team's capacity, needs, strengths and weaknesses. 


The report also helps to determine the ideal work teams, the pairs to avoid and to see quickly which positions to fill and the type of personality that will match well with the team.